We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.
We will arrange for a replacement or issue a refund based on the condition of the item. To process your request, we may require photos or other proof of the issue.
Perishable items such as fresh produce, dairy, and frozen products are not eligible for returns due to safety reasons.
However, if there is an issue with these items, please reach out to us, and we will do our best to resolve it.
Your groceries will be delivered directly to your doorstep, with an option for contactless delivery upon request.
Refunds will be processed to your original payment method within 1 business day after approval.
If you paid using cash on delivery, store credit or an alternative method may be offered.
To request a return or refund, please contact our customer support team at 9789783678.
Provide your order number and details of the issue for a quick resolution.
Thank you for shopping with Eden Mart! 🚚 We appreciate your trust and support.